PRIVACY POLICY
1. Parichay (Introduction)
Technical Partners, a unit of Advik Fusion Studio LLP ("hum", "humein", ya "hamara"), aapki privacy ka poora samman karta hai. Yeh Privacy Policy batati hai ki jab aap hamari website (technicalpartners.in) par aate hain ya apna lead form bharte hain, tab hum aapki kaun si jaankari collect karte hain, uska istemal kaise hota hai, aur use kaise surakshit rakha jata hai.
2. Hum Kaun Sa Data Lete Hain (Data Collected)
Hum sirf wahi jaankari lete hain jo aap khud lead form ya contact channels ke zariye provide karte hain:
- Naam: Aapse baat karne aur sampark sthapit karne ke liye.
- Phone number ya Email: Call ya email ke zariye aapse connect karne ke liye.
- Business ya Idea ka naam/vivaran: Aapke project context ko samajhne ke liye (Optional).
- Project Stage: 'Shuru karna hai', 'Badhana hai', ya 'Support chahiye'.
- Tech Requirement / Problem: Aapko technical consultation dene ke liye.
Hum koi unnecessary tracking ya invasive personal data collect nahi karte.
3. Data Ka Istemal Kyun Hota Hai (Purpose)
Aapke dwara diya gaya data keval in zaroori kamo ke liye use hota hai:
- Aapke technical sawaal ya requirement ka assessment karna.
- 20-minute consultation call schedule karna aur baat aage badhana.
- Custom scope aur proposal taiyar karna.
4. Data Kahan Store Hota Hai (Storage & Third-Party Processors)
Aapka data surakshit CRM tools (jaise Airtable) aur domain email notification system (Resend) ke madhyam se process aur store hota hai. Hum aapka personal data kisi bhi third party ko na bechte hain, na rent par dete hain.
5. Retention aur Security
Hum aapke data ko tab tak rakhte hain jab tak project discussion ya technical partnership active ho. Sabhi communications encrypted HTTPS protocol par process kiye jaate hain. Access sirf authorised core team tak seemit hai.
6. Aapke Adhikar (Your Rights under DPDP Act)
Digital Personal Data Protection Act (DPDP Act, 2023) ke tahat aapko yeh adhikar prapt hain:
- Apne submit kiye gaye data ki copy dekhne ka adhikar.
- Galat jaankari ko sudharne (correction) ka adhikar.
- Apne data ko hamare system se poori tarah delete karwane (erasure) ka adhikar.
7. Grievance Redressal aur Sampark
Agar aapko apni privacy ya personal data ke baare mein koi bhi sawaal ya shikayat ho, toh aap hamare Grievance Officer ko seedha email bhej sakte hain:
Email: hello@technicalpartners.in
Website: technicalpartners.in